The primary mission of the Philadelphia Water Department (PWD) is to be a resilient utility, committed to providing reliable, safe drinking water, wastewater, and stormwater services to our community while protecting our region’s environment and supporting public health and safety. PWD is committed to meeting the needs of its community, through safety, compassion, Integrity, collaboration and excellence. Having already served the City and region for nearly two centuries, the utility’s vision for the future is ensuring that Philadelphia thrives by delivering essential clean water services, protecting the environment, and valuing our customers and employees.
