Engagement Team Internship Summer 2022
About MassDOT:
An agency on the move, the Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth’s residents and communities. Powered by a growing data-analytics discipline – and working in conjunction with municipalities, public agencies and the private sector – we’re finding new ways to improve the Bay State’s transportation infrastructure.
MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth.
MassDOT’s divisions include: Highway, Aeronautics, Registry of Motor Vehicles, Rail & Transit, and Planning & Enterprise Services. There are approximately 3,600 employees across the organization.
MassDOT’s goal is to provide employees with greater flexibility in when and where they work while continuing to execute MassDOT’s Safety and Customer Service Mission. Furthermore, MassDOT will be doing our part to lead by example in reducing congestion and greenhouse gas emissions by minimizing overall workplace commuting travel during peak hours through telework and schedule
flexibility.
This position has a high degree of remote flexibility once established in the role. The selected candidate will be expected to follow a hybrid work model that consists of both in-office and work from home days, as needed.
Position Summary:
The Engagement Team Intern will report to the Manager of Engagement and be responsible for supporting the organization-wide engagement programs for 3500+ employees. Successful interns in this role will take a continuous improvement approach, taking time to evaluate current processes, and partnering with HR Business Partners, Division Managers, and HR Analytics Team.
The responsibilities of this position are wide-ranging, with many different topics and types of activities/tasks, to help settle our key performance management (EPRS) end of year (fiscal) initiative. Therefore, an engagement team intern needs to be able to manage multiple time sensitive facets of the project with concurrent timelines and be very detail oriented, independent, pro-active, and organized. It is also critical for this person to be able to communicate effectively through written and verbal communications.
A successful intern in this role will be comfortable making recommendations to people in various roles and levels making suggestions for improvements. This role is primarily associated with the administration of our organization-wide Employee Performance Review System (EPRS)
Application instructions:
Please attach a copy of your resume and a cover letter stating your interest in the position, your goals for the internship within the context of working at MassDOT.
Job Responsibilities:
- Gain familiarity with the Performance Management /end of fiscal year objectives in HR at various stages of progress; get a thorough understanding of the goals of each phase of the project, the activities to be undertaken, project timelines, and the steps needed to move through the project stages to completion.
- Develop, communicate, and manage work-flow processes for projects to provide cohesion among HR staff and internal partners.
- Develop guidelines/procedures for tracking progress on each phase of the project.
- Create, organize, and maintain databases from material received relating to the EPRS employee initiative.
- Keep ongoing and accurate records of project data.
- Communicate project data points to key stakeholders.
- Collaborate across teams to ensure systems for communication and documentation are up to date and accurate at all times.
- Work with HR staff to design performance metrics to evaluate this project, while establishing standard operating procedures, and service level agreements.
- Collect data from numerous sources and locations, electronically and paper, then imputing the collected data into one central database for analysis.
- Participate in team meetings, staff meetings, organization events and other duties as necessary.
- Assist supervisors and employees when applicable with questions that arise related to the program.
Skills:
- Attention to detail in developing databases using spreadsheets and on-line tools.
- Possessing strong skills in dealing with confidential material while accessing employee records, and HR systems.
- Ability to work in a fast paced, deadline-oriented environment, with multiple competing priorities/projects.
- Ability to take direction and follow-up on time sensitive assignments
- Strong communication (both verbal and written) and interpersonal skills.
- Ability to develop ideas from scratch and develop ideas into concepts.
- Ability to work effectively in a small and collaborative team in a hybrid work environment.
- Document and analyze procedures and organizational standards.
- Attention to detail in developing databases using spreadsheets and on-line tools.
- Experience with the collection and analysis of data
- Systemic perspective and approach to problem-solving and strong attention to detail.
- Project management
- Work independently
Qualifications
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Must be enrolled in a Bachelor's or graduate degree program for Fall 2022
All job applications must be submitted online through MassCareers to be considered.
· For questions regarding the job posting, email alaina.seitz@dot.state.ma.us.
· For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
· For a disability‐related reasonable accommodation or alternative application method, call ADA Coordinator, Heather Ulesoo – (617) 851-9447.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
Executive Order #595: As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.