Field Process Engineer
Field Process Engineer
At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyze and manipulate materials down to the atomic and molecular level. With a sixty-year history, and fourteen Queen’s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.
Oxford Instruments is searching for a Field Process Engineer - Plasma
About the Opportunity: We have an exciting opportunity for an enthusiastic Field Process Engineer to join a team of innovative and dedicated professionals. The FPE will ensure that Oxford Instruments Plasma Technology equipment is fully functional and available for customer use, involving regular extensive travel on a worldwide basis. We are looking for a candidate that will respond quickly to process issues in the field during emergency breakdowns, warranty service and service contract work and will provide technical process troubleshooting and liaison with customers. The FPE should have good awareness of the demands associated with handling hazardous materials and manage the risks appropriately.
Key Responsibilities:
- Ensure that effective and accurate communication is maintained between all relevant parties and ensure that information is fed back to Service Management, Process Management, and Sales Team so that all files may be up-dated effectively.
- Demonstrate process performance of tools installed at customer’s sites to pass customer acceptance tests and achieve system acceptance. This will involve foreign travel.
- Develop an excellent working knowledge of the technology to facilitate fault finding and root cause analysis on processing results or equipment performance to deliver optimized process and hardware performance.
- Carry out customer training both at OIPT and at customer sites.
- Ensure all work is carried out in accordance with the Company’s Health and Safety and ISO9001 Quality procedures.
- Liaise with Sales Team to ensure complete alignment with customer expectations and all relevant background information
- Help to maintain an accurate record of the status of the system, timing of warranty, parts supplied, service contracts and failures so that trends can be analyzed.
- Keep up-to-date all relevant enquiry and project files on any significant information.
- Provide detailed and accurate record of expense incurred on behalf of the Company.
- Individuals with specific knowledge of the technology and associated hazards will apply their knowledge and skills to support the implementation of appropriate systems.
The Right Candidate will be a self-starting, diligent and enthusiastic team player, who is able to work independently and manage their own time. The FPE should be highly innovative and have good lateral thinking skills for identifying opportunities for technology development applications and is focused on excellent customer service. A relevant science or engineering degree, Chemistry or Chemical engineering and significant experience with the semiconductor industry or relevant experience in an academic institution will be important to be successful in this position, as well as experience with Thin film measuring (e.g SEM, AFM, etc.), experience with Ion Beam (Deposition and / or Etch) and/or General deposition or etch experience is preferred. Willingness and desire to travel frequently is a must.
Oxford Instruments Perks and benefits:
- Generous benefit packages - We offer our employees competitive health insurance options, including Medical, Dental, and
- Vision plans.
- Our 401k program has options for saving both pre- and post-tax dollars for retirement.
- Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period.
- Holidays - We recognize 11 holidays this year
- In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
- Professional Development - OI supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.
Oxford Instruments requires all employees to be fully vaccinated by their first day of work. The Company will consider requests for medical or religious accommodation as required by law.
Oxford Instruments Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability or protected veteran status. EOE/M/F/D/V
Note to recruitment agencies: Oxford Instruments does not accept agency CV’s. Please do not forward details to our jobs alias, Oxford Instruments employees or any other company location. Oxford Instruments is not responsible for any fees related to unsolicited CV’s.