Human Resources Professional
Responsibilities:
- Help clients with simple setups strategically integrate the full suite of HR products and solutions within our HispanUSA application using effective project management coupled with a consultative HR approach
- Provide industry-leading customer service
- Conduct an introduction call to verify contracted HR products, understand client priorities, and craft a suggested timeline for the implementation of all HR products
- Conduct an alignment call to answer HR product-specific questions, collect HR data and configuration requirements
- Work directly with clients to assist in the day-to-day functions supporting our HR solutions throughout the implementation process
- Research and provide guidance in the interpretation of human resource policies
- Coordinate internally between the client and multiple HispanUSA departments to ensure clients have every tool needed to use our HR products to their fullest extent
- Some travel up to 5% required
- Other duties as assigned
Requirements:
- Knowledgeable in labor laws, hiring, terminations, recruiting, benefits administration, and performance reviews preferred
- Willingness to perform a full range of tasks and projects under the supervision
- Knowledge of employment law including ACA, FLSA, FMLA, ADA, and COBRA
- Solid understanding of Microsoft Office Suite and Excel
- Project management training and/or experience preferred
- Ability to work in a fast-paced environment
- Ability to effectively solve problems by finding and using key resources