Certified Medical Assistant

Richcroft Certified Medical Assistant (CMA) 

Department: Nursing

Reports To: Director of Nursing / Nursing Manager

Employment Type: Part-Time/Non-Exempt

Pay Rate: $22-25/Per Hour

Date of Most Recent Update: January 2026

ABOUT RICHCROFT NURSING

Richcroft Nursing is a nonprofit organization dedicated to supporting adults with disabilities by providing high-quality, person-centered nursing services. We are committed to promoting dignity, independence, and overall well-being for the individuals we serve.

GENERAL DESCRIPTION OF POSITION

Under the supervision of the Director of Nursing, the Certified Medical Assistant (CMA) supports the delivery of high-quality, person-centered healthcare services to individuals Richcroft supports. This role provides essential clinical and administrative assistance to the nursing team, with a strong emphasis on maintaining medical records, supporting documentation compliance, accuracy, coordination, and support of services for individuals with intellectual and developmental disabilities (I/DD).

PRIMARY JOB FUNCTIONS

Administrative & Documentation Support

• File, organize, and maintain medical and nursing records in compliance with HIPAA and organizational standards 
• Perform accurate and timely data entry into the Electronic Medical Record (EMR) system 
• Ensure completeness and accuracy of medical documentation 
• Assist with audits, chart reviews, and record requests as needed 

Electronic Medical Records (EMR)

• Utilize and navigate the EMR system efficiently 
•  Enter, update, and retrieve client medical information 
• Support nursing staff with EMR-related tasks, documentation, and compliance needs

Collaboration & Compliance

• Work closely with nurses and administrative staff to support high-quality care delivery 
• Maintain confidentiality and comply with all federal, state, and organizational regulations 
• Support Richcroft’s mission, values, and commitment to individuals with disabilities 

Office and Clerical Support

• Use Microsoft Office applications (Word, Excel, Outlook) to create, update, and manage documents, spreadsheets, and correspondence 
• Assist with scheduling, scanning, copying, and other clerical duties 
• Communicate professionally with internal staff and external providers as needed 

Required Experience and Education

• Certified Medical Assistant (CMA) credential
• High school diploma or equivalent
• EMR experience and Microsoft Office Suite proficiency
• Strong organizational skills and attention to detail

Preferred Competencies and Qualifications

• Experience in nonprofit, healthcare, or human services settings
• Experience supporting individuals with I/DD

Skills & Competencies

• Excellent organizational and time-management skills 
• Strong written and verbal communication 
• Ability to work independently and as part of a team 
• Compassionate, professional, and mission-driven approach 

Benefits include:

• Paid Sick and Vacation Leave
• Paid Holidays
• 401(K) Retirement Plan
• Tuition Reimbursement
• Employee Assistance Program (EAP)

NOTE: At the discretion of the Director of HR and CEO, additional related experience and/or education may be substituted in lieu of the requirements specified above under education and Experience.