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CHOP Quality Improvement Undergraduate Summer 2023 Internship

Center for Healthcare Quality and Analytics (CHQA) Overview
CHQA is responsible for ensuring the Hospital provides high quality clinical care that keeps patients safe from harm. Through the identification and mitigation of risks, proactive efforts to improve care delivery systems, and use of data to maximize the impact of these efforts, the CHQA partners with clinical and operational leaders to ensure every patient receives optimal care, every day. The focus of this internship is within the Enterprise Improvement team.

Our Mission: The mission of CHQA is to deliver high-quality care (safe, timely, equitable, effective, efficient, and patient-centered ) while promoting responsible stewardship of our resources and engagement of our staff

Our Vision: CHQA will guide and empower teams to develop innovative solutions for improving all care delivery processes so that children can achieve the best possible health outcomes at the lowest possible cost.

Teams within CHQA include:
  • Quality improvement
  • Patient Safety
  • Clinical Standards
  • Antimicrobial Stewardship
  • Human Factors
  • Clinical Pathways
  • Data and Analytics

Internship Overview

The Quality Improvement Summer Internship at CHOP is designed to introduce, develop, and improve the skills of an undergraduate student interested in public health, patient safety, performance/process improvement, or healthcare administration. This internship will provide the intern with a practical experience around the effective delivery of quality healthcare services. This fast-pace internship will focus on participation in various projects across the CHQA and exposure to the work of many teams and offices across the enterprise. Interns may also have the opportunity to meet with senior hospital leaders.

Internship Scope
Duration: 10 - 12 weeks
Format: Hybrid (remote and in person). The internship is structured to have students come to the hospital at least once per week to conduct observations, meet with preceptors, and learn professional etiquette.
Program Leadership: Members of CHQA Improvement team. The intern will join the Enterprise Improvement team, a group dedicated to facilitating use of improvement tools to address clinical quality improvement opportunities.
Learning Modes: Observation and project work. Project opportunities will vary and will reflect both the participant’s interests and the needs of the Hospital.
Data Analysis: The team does use data to drive improvement, but the internship is not solely focused on data analysis. Please seek other CHOP opportunities for data centered roles.

Interns are prohibited from advising on or participating in the delivery of medical care. Additionally, interns are required to maintain the confidentiality of patient information at all times.

Project Work
Interns will be exposed to projects focused on a variety of business and operational areas across the organization and may involve domains such as patient safety, operations, process improvement, quality, and strategy in collaboration with their assigned preceptor. Interns will be expected to work alongside their preceptor on 1 CHQA improvement project. Additionally, interns will independently complete a case project focused on the CHOP improvement framework. Interns are required to give a final presentation on their project work to departmental and/or senior leadership at the end of the internship.

Time Commitment
Beginning in early June and ending in August, interns are expected to work 20 to 30 hours maximum a week (typical schedule is Monday Friday between 8AM 4PM). Interns will
collaborate with their assigned preceptor(s) and are responsible for keeping their project work on track to meet specific deadlines throughout the summer.

This is a paid internship. Students can utilize this program to acquire credits towards their undergraduate degree.

Undergraduate Student Eligibility
  • Students should be entering their senior year of undergraduate studies to be eligible for this internship opportunity
  • Students should be enrolled in a healthcare or nursing related major: Industrial Engineering, Public Health, Healthcare Administration, Public Policy, Business with a minor in Healthcare Administration, Nursing, or other healthcare related majors
  • Students must be at least 18 years of age and be able to travel to Philadelphia at least 1x a week.

Application Process

Step 1.) Applicants interested in applying must submit the following materials electronically through REDCap (
  • Current resume
  • Cover letter addressing interest in healthcare and working at CHOP
  • 1 Professional Reference professor or employer - Our team will invite reference to complete a survey to share feedback on attributes that will help candidate succeed in role

The application will close on February 17th, 2023.

Step 2.) Selected candidates will participate in a virtual interview

Step 3:) Offer extended by date mentioned in interview

Step 4:) Talent Acquisition Process begins day after offer acceptance. Screenings may include, but not limited to:
  • COVID Vaccination Record
  • FBI Fingerprint Scan
  • Pennsylvania Child Abuse Clearance
  • Pennsylvania State Background (Criminal) Clearance
  • Affiliation agreement or contract (as appropriate)

If you have trouble submitting materials, please contact CHQAinternship@chop edu